BuiltWeb · PhoneDutyBro
Hotel operations that never drop a guest complaint.
Tickets, checklists and escalations for hotel teams. If a task is not picked up in time, it moves up to the next person on its own.
DutyBroAll products
What it does
Tickets with a clock
Every complaint has a time limit and a named owner.
Auto escalation
Late tasks go to the supervisor, then the manager.
Shift checklists
Rooms, kitchens and common areas, checked every shift.
Reports
See which areas and teams are slow, week by week.
How it works for you
- 1
Set up your property
Add departments, rooms and the checklists each shift must finish.
- 2
Log every request
Every guest complaint becomes a ticket with an owner and a time limit.
- 3
Let it escalate
Late tickets move up to supervisors and managers on their own.
Questions
Does it work for a single hotel?
Yes. It works for one property and grows to many.
Who owns the data?
You do. It can run on your own cloud account, and you can export everything at any time.
Can it be changed for how we work?
Yes. That is the point of working with the people who built it. We adjust screens, steps and reports for you.
What does it cost to start?
It depends on your team size and how much we change. Tell us on WhatsApp and we will give you a clear number on the first call.
Tell us what you want to build.
Message us on WhatsApp, or leave your number and we will reach out. You talk to the people who build it.